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Update an old website notice

Review one notice, decide what still belongs in public, and check every copy you control.

A noticeboard displays a storefront card beside a tray of older notices and a blank calendar grid.

Open your homepage and find the most prominent announcement. Read its date, offer and next step as if you had arrived today. Ask the person responsible for that information whether a customer can still act on it. Put any unanswered question in a short review note before changing the page.

Choose a seasonal offer, temporary closure message or event invitation for this first review.

Decide what the visitor should see today

Copy the notice's address and current wording into an internal note. Record where it appears, the person who can confirm it and the date you checked. Follow its link and compare the destination with the promise in the notice.

If the offer or event is still active, ask its owner to confirm the dates and conditions before correcting the wording. If it has ended, decide whether visitors still need a record of it. A past event might warrant a clearly dated recap. A temporary homepage banner might simply need removing from that prominent position.

When an old page contains information customers may still need, such as the terms of a completed promotion, ask the business owner how that material should remain available. Removing a banner and deleting its linked page are separate decisions. Have the website maintainer review existing links before a page is removed.

Write the replacement around the current action

Draft the information a visitor can use now. State what is available, the relevant dates and the next step, using facts confirmed by the responsible person. If there is no current announcement, consider leaving the space empty or restoring the normal service introduction.

Read the replacement beside its destination page. Check that the service, date and action agree. If the notice says to view event details, its link should reach those details. If a price or condition is still unconfirmed, hold the announcement for review rather than publishing a guess.

Give temporary notices an end date or a review date in your internal record. Name who will remove or update them. For a notice without a fixed end, tie the review to the event that changes it, such as a return to the usual service arrangement.

Check the places where you copied it

Look for copies of that specific announcement on the blog, service pages, business profiles and social accounts your business controls. Check the images as well as the text: a promotional graphic may carry the date or offer you are trying to update. List each location and assign the change to someone with access.

Google's Business Profile post guidance says published posts can be edited or deleted. Its offer and event formats include date information. If you used one of those posts, check its details and linked destination alongside the website notice.

After publishing a Business Profile post, check its status. Google distinguishes live posts from pending or not-approved posts, and says visibility depends on that status. Record anything awaiting review so you can return to it; submitting a change is not the same as confirming it is public.

For copies you cannot edit yourself, record who you contacted and what remains unresolved. Keep those items separate from the locations you have checked and corrected.

Reopen the page after the change

Open the public homepage and the notice's destination on a phone. Read the date and action, follow the link, and check that the old wording is gone from the places you changed. Also check the desktop layout if the announcement occupies a different position there.

Add the verified public address and check date to your note. Keep the earlier wording internally if it is useful for the business record, along with the decision to update, remove or retain it. Confirm that the person assigned to the next review has the date and access they need.

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